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HOW WE DO WHAT WE DO

"FOCUS POINTS" ... growth essays for Senior Management

CASE HISTORIES

Case Histories

 

Case History #1: Conducting a Needs Assessment in order to facilitate a series of Management Development workshops and assist with the creation of a Human Resources department
Case History #2: Designing and Conducting Customer Satisfaction Measurement Surveys
Case History #3: Facilitating a Management Devvelopment workshop to train a project team to recommend and implementt a Customer Satisfaction Measurement Process