Presentations and Workshops

Maximize Your Organization’s Performance

Available Topics for Presentations and Workshops

In need of a facilitator or speaker for an upcoming event? The Focus Group can help to facilitate a strategic planning meeting, deliver a keynote presentation, or conduct a leadership workshop.  We can tailor our remarks to meet the specific needs of your organization or conduct training sessions and workshops from the list of topics below:

I. Clarifying Your Business Strategy

  • Establishing the Proper Business Performance Metrics: Determining & Measuring What Really Counts
  • Managing Ongoing Organizational Change

II. Enhancing Your Leadership and Management Team’s Effectiveness

  • Practical Initiatives for Enhancing Employee Engagement & Your Organization’s Performance
  • Building a High Performance Team
  • Utilizing Performance Management to Achieve Results
  • Obtaining Sustained Performance through Daily Coaching & Counseling
  • Progressing from a Traditional Manager to a Strategic Leader
  • Accomplishing Significant Results through People
  • Utilizing Non Monetary Recognition to Reward the Behavior You Want Repeated
  • Interviewing & Selection: Getting the Right Talent on Your Team

III. Increasing Customer Satisfaction & Loyalty

  • Leading a Service Team Within a Customer-Centric Organization
  • Customer Satisfaction Recovery: Taking Advantage of Your 2nd Opportunities
  • Internal Service and Teamwork: Assisting Your Colleagues to Satisfy Your External Customers
  • Effectively Leading a Service Team within a Customer-Centric Organization
  • Customer Satisfaction: Your Responsibility and Opportunity on the Frontline

IV. Positioning Your HR Processes as a Strategic Advantage

  • Talent Management: Matching Your Talent Supply with Your Organization’s Demand
  • The Strategic Role of H.R.
  • Implementing HR Metrics to Strategically Improve H.R.’s Performance’

 

Contact The Focus Group if you’re looking for an engaging keynote speaker or have specific training needs.  Call us today at (478) 746-6891 or complete the Contact form on this page!