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How We Do What We Do
Consulting Philosophy
TFG believes that its clients should expect advice founded in sound business
acumen augmented by actual experience. Having ‘walked’ in the
client’s shoes provides insight unavailable from a purely theoretical
perspective. TFG has that experience, and the ‘real world’ is
used part and parcel in assisting clients deal with issues and maximize opportunities.
Engaging a consultant is an investment; therefore, the consultant and client
should mutually define and agree to the expectations and desired results of
the project and their impact on the company. Unless meaningful results can
be delivered, ‘activities’ alone are meaningless. Companies make
investment decisions with an expectation of a measurable return. Consulting
engagements should be assessed in the same manner.
Consulting Methodology
Significant investment decisions are made by senior management.
So should investments in consultants. Although associates may understand the
problems and issues, senior management alone knows their true impact and the
potential value of the solutions. And, few significant problems/issues are
uni-functional. Marketing issues impact Operations; business plan options
are effected by the regulatory environment; and, everything involves Finance.
Senior management alone possesses the scope of strategic vision and insight
to identify high priority issues, their impact on the company ... and address
them using internal or external resources.
Where do we start?
Typically, TFG conducts a structured data gathering session
with the CEO/President of the company. The major objective of the initial
meeting is to allow the CEO/President to articulate ‘what’s important’
to him/her, identify and prioritize the issues and challenges the company
is facing, and spell out the desired results. TFG strongly believes the success
of an engagement is dependent on insuring its efforts are focused on those
issues that are most important to the CEO/President and relevant to the client’s
ongoing success..
Then what do we do ?... TFG’s
fundamental approach is straightforward
and effective:
> We identify and/or quantify: the
problem/opportunity
> What the problem is costing the firm ... directly or indirectly
> The value of a solution
> Options are available
> The most effective option
> How the option will it implemented ... when and by whom
> How we will know if the desired results are achieved
